Terms of service

Terms of Service

Overview

This website is operated by Dlineworks. Throughout the site, the terms “we”, “us” and “our” refer to Dlineworks. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online Store Terms

By using this website, you confirm that:

you are at least 18 years old or have parental consent
you will not use our products for any illegal or unauthorised purpose
you will comply with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at any time.

Made-to-Order Products

All products sold by Dlineworks are made to order. This means that items are produced only after an order has been placed. Production begins shortly after purchase, which may limit cancellation options.

Products and Pricing

We make every effort to display product colours, images, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be accurate.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders and Billing

By placing an order, you agree that:

all information you provide is accurate and complete
you are authorised to use the payment method provided

We reserve the right to refuse or cancel any order, including orders that appear fraudulent or violate our policies.

If we cancel an order after payment has been processed, a full refund will be issued.

Fulfilment and Third-Party Providers

We use trusted third-party providers to manufacture and ship our products. By placing an order, you acknowledge that your order may be fulfilled and delivered by external partners.

We remain responsible for customer service and order support, but we are not liable for delays caused by third-party logistics providers beyond our control.

Shipping and Delivery

Delivery times are estimates and may vary depending on location, customs processing, and carrier delays.

Dlineworks is not responsible for shipping delays caused by:

courier service interruptions
customs inspections
natural events or force majeure circumstances

Customers are responsible for providing an accurate shipping address at checkout.

Returns and Refunds

Please review our Returns & Refunds Policy for detailed information on replacements, returns, and refunds. By placing an order, you agree to the terms outlined in that policy.

Intellectual Property

All content on this website, including but not limited to:

artwork
graphics
logos
text
product designs

is the property of Dlineworks and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without written permission.

User Conduct

You agree not to:

use the website for any unlawful purpose
transmit malicious software or harmful code
attempt to interfere with the website’s security or functionality

We reserve the right to terminate access to our services if these terms are violated.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

Disclaimer of Warranties

The website and all products and services are provided on an “as is” and “as available” basis. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.

Limitation of Liability

To the fullest extent permitted by law, Dlineworks shall not be liable for any indirect, incidental, or consequential damages arising from:

your use of our website
your purchase or use of our products
delays in delivery beyond our control

Our total liability for any claim shall not exceed the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Dlineworks from any claims, damages, or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

Force Majeure

Dlineworks shall not be held liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, postal strikes, supplier failures, or technical outages.